Terms & Conditions
Golden Lev Pty Ltd (T/A “Brisbane Tuning & Turbo”) Terms & Conditions
Our legal document sets out the terms and conditions upon which Golden Lev Pty ABN 57 629 714 736 trading as “Brisbane Tuning and Turbo” is performing services for our customers.
By asking us to work on your vehicle you accept our “terms & conditions”. Please read the Terms below in full. The intent of this brief informational summary of features is here to provide you (our customer) with the terms of our trade, it is guided by “Consumer rights and guarantees” Please click on the link if you want to read it in full.
Under our “Terms & Conditions”, we are permitted by law, to refuse to use parts you supply or even limit our liability including with the provision of goods and services to you and in relation to parts you provide us (if we accept to work or install such parts at our discretion), which may potentially reduce compensation amounts or exclude some avenues of compensation. If we however accept, at our discretion, parts supplied by you, then you provide us with an indemnity in respect of loss or damage we may suffer arising from a third-party claim in connection with such parts.
Brisbane Tuning and Turbo (BTT) has no responsibility if customer-supplied parts are the cause of the Engine failure. If a BTT-purchased part fails under the manufacturer’s warranty, we will always replace that failed part and supply labour to fix it. IN NO EVENT WILL BTT BE LIABLE TO YOU FOR ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY DAMAGE TO YOUR MOTOR VEHICLE, OR ENGINE OR ANY FINES OR PENALTIES, ARISING FROM OR OUT OF THE INSTALLATION OR USE OF A BTT PRODUCT or SERVICES, EVEN IF BTT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL BTT’S LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR UNDER ANY OTHER THEORY OF LIABILITY.
Our BTT workshop provides 12 months of labour & parts warranty with the only exception of and or for “custom work”.
“Custom Work” explanations & definitions:- “Custom work” is when we have to follow your instructions to modify, fabricate, replace, or build an engine, or some parts of an engine or body of the vehicle -we reserve the right to perform the work we think is right for the purpose. All warranty claims for “Custom Work” are based on “case by case”. Custom work in our view is “your project” and this is when we contract to complete a project or a part of the project for you.
Quoting for “Custom Work” -This type of work for us is hard to estimate and we work on a “charge up” basis. If, however, we can provide you with an estimate we will always try to provide you with an approximate time frame for us to complete your project.
“Custom Work” can be a very long process due to parts being sourced from different or even overseas suppliers or labour having to be provided by our mechanics who are already engaged with other projects, however, we will always do our best to complete your project in time, yet we always reserve the rights to plan and complete your projects per our commitments and schedule.
Engine blown, turbocharger destroyed, or supercharger destroyed due to “Dyno tune” or “Dyno run”: we will not accept any responsibility if we work on your vehicle and have to complete the work using our dyno for the purpose of “pushing the vehicle to its limit”. We reserve the right to stop work and discuss with you that there is a potential danger for the vehicle, however for instance if your engine is blown and we could not foresee it -we will not accept responsibility.
WHAT IS NOT COVERED BY BRISBANE TUNING AND TURBO WARRANTY:
DAMAGE AS A RESULT OF THE USE OF THE WRONG OR FUEL, OR WITH AN OCTANE RATING LESS THAN RECOMMENDED
ANY ENGINE, WHICH HAS BEEN SUPPLIED BY BTT YET IMPROPERLY INSTALLED BY YOU OR BY A THIRD-PARTY MECHANICAL SHOP OR FAILS BECAUSE OF DEFECTS OR INEFFICIENCY OF PARTS OR UNITS NOT FURNISHED WITH THE ENGINE OR TUNE; ABUSE, ALTERATION, IMPROPER USE, NEGLECT, OR DAMAGE AS A RESULT OF OVERHEATING; LACK OF MAINTENANCE; FUEL CONTAMINATION; LACK OF LUBRICATION, OR DAMAGE RESULTING FROM A COLLISION. OPERATION OF SUCH AN IMPAIRED VEHICLE WILL VOID THE WARRANTY.
ANY ENGINE OR ENGINE PARTS OPERATED UNDER CONDITIONS CAUSING GREATER THAN NORMAL WEAR OR USED FOR PURPOSES FOR WHICH IT WAS NOT ORIGINALLY DESIGNED (SUCH AS RACE CARS, ON-BEACH USE, ETC). ISSUES DUE TO FUEL WASH ARE NOT COVERED.
ROUTINE, REGULARLY REQUIRED MAINTENANCE SUCH AS LUBRICATION, CHANGING AND MAINTAINING FILTERS, ENGINE TUNE-UP, BELTS AND HOSES, ANY TYPE OF FLUIDS OR ANY OTHER NORMAL MAINTENANCE SERVICE THAT ALL VEHICLES REQUIRE.
MELTED OR BROKEN PISTONS DUE TO DETONATION OR PREIGNITION; CRACKED BLOCKS OR HEADS DUE TO OVERHEATING; DAMAGE CAUSED BY FOREIGN OBJECTS OR DEBRIS DROPPED OR DRAWN INTO CYLINDERS OR CRANKCASE OR TURBOCHARGERS; DAMAGE DUE TO CLOGGED OIL COOLERS.
INSTALLATION OF THE ENGINE IN A VEHICLE EQUIPPED WITH INSUFFICIENT VEHICLE SYSTEMS THAT DO NOT ALLOW FOR PROPER OPERATION OF THE ENGINE (I.E. COOLING SYSTEM, OIL SYSTEM, FUEL SYSTEM, AIR INDUCTION, ACCESSORY DRIVE, EXHAUST, ECU). BRE WARRANTY WILL BE VOIDED AND ANY REPAIRS PERFORMED BY BTT WILL BE AT THE CUSTOMER’S EXPENSE. IF YOU HAVE ANY QUESTIONS REGARDING THE PROPER ENGINE SYSTEM REQUIREMENTS, CALL US.
COVERED COMPONENT(S) BEING TAMPERED WITH OR ALTERED FROM THEIR ORIGINAL CONFIGURATION AS DELIVERED BY BTT; DISASSEMBLING OR REASSEMBLING OF THE ENGINE, ENGINE ASSEMBLY, OR ANY PARTS OF THE ENGINE SUCH AS TURBOCHARGER OR SUPERCHARGER INTAKE AIR SUPPLY OR PROVIDED COMPONENTS, INCLUDING BUT NOT LIMITED TO CALIBRATION MODIFICATIONS TO THE IGNITION SYSTEM (SUCH AS DISTRIBUTOR AND EFI) OR FUEL DELIVERY SYSTEM (SUCH AS CARBURETOR AND EFI), ETC.
THE INSTALLED AND SUBSEQUENT USE OF NON-BTT INSTALLED OR ASSEMBLED ACCESSORIES INCLUDING, WITHOUT LIMITATION, CAMSHAFTS, SUPERCHARGERS, TURBOCHARGERS, NITROUS OXIDE SYSTEMS AND OTHER AFTERMARKET PRODUCTS INCLUDING OCTANE BOOSTERS.
PARTICIPATING IN OR PREPARATION OF THE VEHICLE FOR RACING (ON A TRACK OR OTHERWISE), FIRES, FLOOD, RIOTS, ACTS OF WAR OR TERRORISM, THEFT, VANDALISM, NATURAL DISASTERS AND ACTS OF GOD ARE NOT COVERED.
TOWING CHARGES, FLUIDS, REFRIGERANT, GAS, FILTERS, LAY-UP TIME, LODGING, CAR OR TRUCK RENTAL OR ANY OTHER SUBSTITUE TRANSPORTATION, STORAGE, TELEPHONE CHARGES, TRAVEL, DAMAGE TO PERSONAL PROPERTY, COMMERCIAL LOSS, LOSS OF REVENUE, OR OTHER MATTERS NOT SPECIFICALLY INCLUDED.
GASKETS NOT INSTALLED BY BTT ARE THE RESPONSIBILITY OF THE INSTALLER OR THE OWNER OF THE VEHICLE AND ARE NOT COVERED UNDER “BRISBANE TUNING AND TURBO” WARRANTY.
WE RESERVE THE RIGHT TO PROVIDE A “TURNKEY” POLICY ONLY- FOR ALL HAVILY MODIFIED VEHICLES. THIS IS WHEN YOU THE CUSTOMER & ONLY THE CUSTOMER IS RESPONSIBLE FOR THE OUTCOME.
If you fail to collect your vehicle within 2 days of receiving the final invoice and being informed that the vehicle is ready for collection, we may commence charging you storage fees of $30.00 per day. We prefer not to yet we reserve the right to do it.
If the total cost of goods and services exceeds $1,000 or we need to place a part order with a third party, we may issue an interim invoice before the completion of the service or receipt of the goods.
We may at our discretion ask for a deposit for services requiring 4 hours or more of labour, or if the cost of parts we need for your vehicle is needed to be paid upfront to our supplier.
We may ask for a progressive payment if we work on your long-build project. For example- An engine swap or rebuild or an ECU wiring & tune.
If you cancel an appointment for services without providing us with 24 hours’ notice or cancel an order for goods that we placed with a third party, then if you have provided the 10% deposit, we may retain that deposit, or you may be in breach of the contract and we may claim compensation from you in relation to such a service or good, or charge you the purchase price for the good. In the event, we order a part for your vehicle, yet you decide not to install it we retain the right to pass on you the restocking fee.
Engines that are removed to be sent to BTT to be rebuilt MUST be completely intact, and not disassembled unless authorized by BTT prior to shipment. Improper crating of the engine causing damage in shipment will not be covered by BTT and is the sole responsibility of the customer.
BTT, may at our discretion engage in relationships with third parties, such as suppliers, contractors, or service providers, to enhance the products and services BTT offers. While we intend to take reasonable measures to ensure the reliability and quality of these third-party relationships, BTT is not responsible for any actions, omissions, or liabilities arising from the conduct or performance of these third parties. Any warranties or guarantees provided by third parties are subject to their respective terms and conditions.
Additional Terms. In addition, if any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid to the fullest extent permitted by Australian law.
Please call or email us if you have any questions.
